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FAQ
Frequently asked questions
Shipping & Orders
- 01Standard UK shipping usually takes 5 to 9 business days. Once your order is processed, you will receive a tracking number via email to follow your package in real-time.
- 02Yes! While we are based in the UK, we offer worldwide tracked shipping. International delivery times vary between 7 to 12 business days depending on the destination.
- 03Most of our streetwear collection—including our heavyweight tees, hoodies, and cargo pants—is designed with a relaxed, oversized fit. We recommend ordering your true size for a modern oversized look, or sizing down if you prefer a standard tailored fit.
- 04We want you to be 100% satisfied with your fit. We offer a 14-day return window from the day you receive your item, provided the garments are unworn and in their original packaging.
- 05If you have any questions regarding your order, feel free to reach out to our team at support@vaellineageonline.com. We aim to respond to all inquiries within 24 hours.
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