Store Policy

Customer Care

At Vael Lineage, we are committed to providing an exceptional shopping experience and high-quality menswear. If you have any questions, concerns, or need assistance with your order, our dedicated support team is here to help.

Please reach out to us at support@vaellineageonline.com. We respond to all customer inquiries within 24 hours (Monday to Friday).

Privacy & Safety

Your privacy and data security are extremely important to us. We use industry-standard encryption to ensure that your payment details and personal information remain 100% secure during checkout.

We do not sell, trade, or rent your personal information to third parties. Any data collected is strictly used to process your orders, provide tracking updates, and enhance your shopping experience with Vael Lineage.

Wholesale Inquiries

For wholesale inquiries, B2B partnerships, or brand collaborations, please reach out directly to our team at support@vaellineageonline.com with "Wholesale" in the subject line.

Payment Methods

Credit / Debit Cards (Visa, Mastercard, American Express, UnionPay, JCB)